At Sun City, we believe our success hinges on the well-being of our workforce. This principle guides all our operations, including the vital cleaning services that ensure the health and safety of our facilities and communities. We believe that ethical employment practices are not merely a cost of doing business; they are a strategic investment in our most valuable asset: our people.

Our Commitment to Ethical Cleaning:
We understand that the cleaning industry plays a critical role in maintaining the high standards of hygiene and sanitation essential in today’s world. The individuals who perform this essential work deserve our respect and support. Our commitment to ethical cleaning practices is unwavering and embedded in our corporate values.

Key Pillars of Our Ethical Approach:
• Competitive Compensation and Benefits: We provide competitive wages, exceeding PWM requirements where applicable, and comprehensive benefits, including medical insurance covering specialist consultations and hospitalization, paid leave, and CPF contributions, to ensure our employees’ well-being. We regularly benchmark our compensation practices to attract and retain our talent.

• Safe and Healthy Work Environments: The safety and well-being of our employees are paramount. We provide training on safe cleaning procedures, the proper use of PPE, and hazard identification. We maintain a culture of safety consciousness and empower our employees to report any safety concerns without fear of reprisal.
• Professional Development and Advancement: We invest in our cleaning teams’ professional growth through SkillsFuture-aligned training programs, covering specialized cleaning techniques, safety procedures, and opportunities for WSQ certification. We believe in fostering continuous learning and growth, creating clear pathways for career advancement within Sun City.

• Respectful and Inclusive Workplace: We are committed to creating a respectful and inclusive workplace where every employee feels valued and appreciated. We do not condone discrimination or harassment of any kind. We celebrate diversity and believe that a diverse workforce strengthens our organization.

• Transparency and Accountability: We believe in transparency and accountability in our employment practices. We regularly review our policies and procedures to ensure alignment with our ethical standards and industry best practices. We are open to feedback from our employees and stakeholders and are committed to continuous improvement.

The Business Case for Ethical Cleaning:
At Sun City, we understand that ethical employment practices are not just a social responsibility; they are also good business. By investing in our cleaning workforce, we:

• Enhance Service Quality: A well-trained and motivated workforce delivers superior cleaning services, contributing to the health and safety of our facilities.

• Improve Employee Retention: Ethical employment practices lead to higher employee morale and retention, reducing turnover costs and ensuring a stable and experienced workforce.

• Strengthen Our Brand Reputation: Our commitment to ethical cleaning enhances our brand reputation and strengthens our relationships with our stakeholders.

• Drive Business Performance: A positive and productive work environment fosters innovation, efficiency, and ultimately, better business performance.

Moving Forward:
We recognize that there is always room for improvement. We are committed to continuously evaluating our practices and seeking new ways to support our cleaning workforce. We believe that by working together with our employees, our partners, and the broader community, we can create a more sustainable and equitable future for the cleaning industry in Singapore. At Sun City, we are proud to be part of this effort, and we are committed to leading the way in ethical cleaning practices in Singapore.